Terms of Service

Last updated: 29 August 2026

These Terms of Service (the "Terms") form an agreement between you and [FIRMENNAME] Ltd (company number [COMPANY NUMBER]), trading as OnlineGirlfriend.ai ("we", "us", "our"). They govern your use of the website at https://onlinegirlfriend.ai and everything offered through it (the "Service").

Contact: [KONTAKT-EMAIL] Registered address: [STRASSE UND HAUSNUMMER], [STADT], [POSTLEITZAHL], United Kingdom

1. Who may use the Service

The Service is for adults only. You must be at least 18 years old, or older if the law where you live sets a higher age for accessing adult content.

By using the Service you confirm that you meet this requirement and that viewing sexually explicit material is lawful where you are.

We ask every visitor to confirm their age before entering. If we have reason to believe an account belongs to someone under 18, we will suspend it while we investigate and may ask for proof of age. Accounts confirmed to belong to minors are closed permanently.

2. What the Service is — and what it is not

Our characters are AI. Every character on the platform is powered by artificial intelligence. Some characters are based on real people who have given us written permission to use their photographs, videos and likeness. Even then, the character is an AI representation.

Please read this carefully, because it matters:

  • Messages you receive are generated by software unless we tell you otherwise.
  • You should not assume that any message was written, approved or read by the real person a character is based on.
  • Occasionally a member of our team may write in a character's chat, for example to help with a question or to improve how the character responds.
  • The photographs and videos offered for sale are real content produced by real models who have licensed it to us.

The Service exists for entertainment. AI-generated messages can be inaccurate, inconsistent or simply wrong, and nothing said by a character should be treated as fact or advice.

3. Your account

You need an account to chat. Give us accurate information when you register and keep your password to yourself. Tell us promptly at [KONTAKT-EMAIL] if you think someone else has access to your account.

You are responsible for what happens under your account.

4. Free messages, subscriptions and purchases

Free messages. New accounts include a number of free messages, shown on the site. We may change how many are included at any time; changes do not affect messages you have already used.

Subscription. A subscription gives you unlimited messages for its duration. You pay for the whole term up front. It does not renew automatically unless we say so clearly at the time of purchase and on your receipt.

Photos and videos. These are bought individually and are yours to view in your chat for as long as you have an account. They are not downloads and we do not transfer any rights in them to you.

Prices. All prices are shown before you pay, in the currency you select. We may change prices at any time. A change never affects something you have already bought or a subscription term you have already paid for.

Payment. Payments are handled by a third-party payment provider. We never see or store your full card details.

If something goes wrong with a charge, please write to [KONTAKT-EMAIL] first. We would much rather fix it directly than have you raise a dispute with your bank, and we can usually resolve it faster.

5. Refunds and your right to cancel

If you live in the EU, the UK or Switzerland, you normally have 14 days to cancel a purchase of digital content.

When you buy a subscription or a photo or video set, you are asking us to give you access immediately. Once we have done so, that 14-day right no longer applies. You confirm this at the moment of purchase.

This does not affect your rights if something we sold you is faulty, was not delivered, or was not as described. In those cases contact us and we will put it right.

If you cancel a subscription part-way through a paid term, you keep access until the term ends. We do not refund the remainder unless the law says we must.

6. Things you must not do

Do not use the Service to:

  • Ask for, create or encourage any sexual content involving anyone under 18. This includes fictional, drawn or AI-generated material. We report suspected child sexual abuse material to the authorities without exception.
  • Ask for or create sexual content depicting a real, identifiable person who has not consented — including so-called deepfakes.
  • Encourage or arrange anything illegal, violent, exploitative, or connected with trafficking or coercion.
  • Pretend to be someone else, or claim a connection to us that you do not have.
  • Try to get personal contact details, addresses or real names out of a character.
  • Attempt to bypass age checks, payment, content limits or safety measures.
  • Copy, record, redistribute, resell or publish any photograph or video you buy here. It is licensed to you for private viewing only.
  • Scrape the site, mine it automatically, or use it to advertise.

We may remove content and suspend or close accounts that breach these rules.

7. Content and rights

Everything on the Service — the software, the design, the name, the logo, the characters, the photographs and the videos — belongs to us or to the people who licensed it to us.

Buying a photo set or video gives you a personal, non-transferable right to view it on this Service. It does not give you ownership, and it does not let you share, publish, or reuse it anywhere.

Anything you send us — feedback, suggestions, ideas — we may use without owing you anything for it.

8. Reporting content

If you believe something on the Service is illegal, infringes your rights, or breaches these Terms, write to [KONTAKT-EMAIL] with:

  • a description of the content and where to find it,
  • why you believe there is a problem,
  • any supporting material,
  • how to reach you.

We will confirm we received your report within 48 hours and aim to decide within five working days. Content we believe to be illegal is removed immediately, before any further review.

If you appear in content on this Service and want it taken down, write to the same address. Tell us who you are and which content you mean. We take these requests seriously and will respond within five working days. Content we remove on these grounds stays removed.

9. Availability

We do our best to keep the Service running, but we cannot promise it will always be available or error-free. Maintenance, technical faults, outages at our suppliers or upgrades may interrupt it.

We may change or discontinue parts of the Service. If we discontinue something you have paid for and cannot provide a reasonable equivalent, we will refund the unused portion.

10. Our liability

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Beyond that, and to the extent the law allows:

  • We provide the Service as it is, without guarantees about the accuracy or quality of AI-generated content.
  • We are not liable for indirect or consequential loss, lost profits, or lost data.
  • Our total liability to you is limited to what you paid us in the twelve months before the problem arose.

If you are a consumer, you keep all rights the law gives you. Nothing here takes those away.

11. Ending your account

You may close your account at any time in your settings or by writing to us.

We may suspend or close your account if you breach these Terms, if we are required to by law, or if we have good reason to believe your account is being used fraudulently. Where it is reasonable to do so, we will tell you why and give you a chance to respond.

If we close your account without good reason, we refund any unused subscription time.

12. Changes to these Terms

We may update these Terms. If a change matters to you — anything affecting price, your rights, or how the Service works — we will tell you by email or on the site before it takes effect. Continuing to use the Service after that means you accept the new version.

13. Law and disputes

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

If you are a consumer living in the EU or Switzerland, this does not deprive you of the protection of the mandatory consumer laws of your own country, and you may bring proceedings in your own country's courts.

The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution before a consumer arbitration board, and we do not currently do so.

14. Contact

[FIRMENNAME] Ltd [STRASSE UND HAUSNUMMER], [STADT], [POSTLEITZAHL], United Kingdom [KONTAKT-EMAIL]